10 It was a difficult trip for my mom and I , we staying in the area...
It was a difficult trip for my mom and I , we staying in the area to go to a funeral for a family member . The fact that the staff was kind and went above and beyond what is required of them to make our stay there pleasant . They provided us with fresh coffee and a complimentary tooth brush . We like Torch Lake , and we like Charlevoix , it is a beautiful town. Staff did address our issues with our bathroom , by sending maintenance to our room. It was just unfortunate , because we only stayed on night , afterwards shower and toilet seat were repaired, but my Mom did not get a shower because shower was not handicap accessible like it was supposed to be , because the bracket that was supposed make the shower head adjustable was broken. We paid extra for the room to have that accommodation for her. But , we stayed one night two different occasions and the first time we stayed , all the accommodations in our bathroom were available. Both times we stayed at the motel one night in the month of July , the staff provided excellent hospitality!
Daniel,