4 Check-in was friendly and efficient, but when we got to our room, instead of a queen...
Check-in was friendly and efficient, but when we got to our room, instead of a queen size bed, it was two Murphy beds in a tiny room. They did not fill the ice cube trays in the fridge up, and there was no place to get ice other than a gas station a few miles away. The Internet didn't work until I troubled shot that the router was unplugged. We called the customer service number to ask about getting the wrong room, and they blamed Booking.com for false advertising. They offered to move up to a smaller room with a queen size bed. They were indifferent to our situation.
Alan, United States of America
